05. Nanodegree Support
Getting Support
There are several ways in which you will receive support during the program from Udacity's network of Mentors and Reviewers, as well as your fellow students.
Study Groups
Click the blue chat icon on the bottom left of your classroom to open your Study Group!
In Study Groups, you'll have different rooms where you can talk to your fellow classmates, as well as Mentors for your class.
Your in-classroom Mentors will be your guide through the program and will do the following:
- Help you set learning goals.
- Guide you to supplementary resources when you get stuck.
- Respond to any questions you have about the program.
There are separate rooms for each project, which unlock as you progress through the program, as well as a room for general discussion.
To join Study Groups, click on the blue chat icon in the left hand menu when you are in the classroom. Then, agree to the Terms of Service. Lastly, join the 'My Classmates' channel to introduce yourself and meet your classmates.
Knowledge
Search for similar questions to your own first, and if you don't find anything, post a new question!
Aside from your Mentor, Knowledge is a great place to ask in-depth and technical questions. Questions in Knowledge will be answered by both mentors and other students. Make sure to upvote good questions and answers as you read them, and feel free to post answers yourself!
You can filter by your Nanodegree, and even down to your specific project (you can tag your questions similarly)
You should be able to access Knowledge anytime by clicking on the lightbulb on the left hand side of the classroom. Once you are there, make sure to filter by your Nanodegree, and post a question (or answer!) if you have one!
Reviews
Our global team of Reviewers will code review each of your project submissions usually within 24 hours.
For each project you submit, you will receive detailed feedback from a project Reviewer.
Sometimes, a reviewer might ask you to resubmit a project to meet specifications. In that case, an indication of needed changes will also be provided. Note that you can submit a project as many times as needed to pass.
Feedback
Please help us improve the program by submitting bugs and issues to our Waffle board.
In order to keep our content up-to-date and address issues quickly, we've set up a Waffle board to track error reports and suggestions.
If you find an error, check there to see if it has already been filed. If it hasn't, you can file an issue by clicking on the "Add issue" button, adding a title, and entering a description in the details (you will need a GitHub account for this).
Links and screenshots, if available, are always appreciated!
An example of adding an issue to our Waffle board.
Knowledge and Slack Signup